Staff Product Designer @Productboard

📍San Francisco - Hybrid

About the company:

Productboard, a leading Product Management Platform, is looking for a Staff Product Designer to join their Insights Team. Productboard helps product managers, designers, and engineers deeply understand customer needs, enabling them to build world-class products.

About the role:

The Insights Team at Productboard is responsible for centralizing critical data about the market, including customer feedback, competitor research, and user insights gathered from various sources like interviews, support tickets, social media, and app reviews.

As a Staff Product Designer, you will play a key role in shaping the future of customer insights within Productboard’s platform. You’ll be responsible for designing innovative solutions that help customers gather and act on valuable product insights. This role offers a unique opportunity to work at the forefront of innovation in product management tools.

In this role you will:

• Develop a deep understanding of customer needs and define user-centric solutions.
• Identify product opportunities, bring clarity to customer problems, and advocate for impactful design decisions.
• Own and drive the design strategy for customer insights within the platform.
• Collaborate closely with product managers and engineers to ensure seamless execution.
• Mentor senior and staff designers, raising the bar for design craft and execution.
• Lead design critiques and product discussions, influencing key decisions.
• Design intuitive, scalable solutions that support enterprise customers.
• Communicate complex ideas clearly to cross-functional teams and stakeholders.
• Contribute to Productboard’s product-led growth strategy by enhancing user engagement and adoption.

About you:

• 4+ years of experience in a senior IC design role, preferably in Enterprise B2B SaaS.
• Strong interaction and visual design skills, with a focus on usability and customer experience.
• Experience in user research, journey mapping, and information architecture.
• Proven track record of shipping high-impact product experiences.
• Experience working on complex, modular, and extensible platforms.
• Understanding of enterprise customers’ needs and ability to design for large-scale organizations.
• Excellent communication and leadership skills, with the ability to drive alignment across teams.
• Proactive, curious, and driven by solving complex design challenges.

Why this role:

• Competitive salary range: $180-240k.
• Stock options to share in Productboard’s success.
• 401k, life insurance, and disability coverage.
• Comprehensive health benefits (including One Medical membership).
• Fertility benefits via Carrot.
• Subsidized gym & wellness memberships.
• Commuter benefits.
• Mental wellness programs with Soulmio.
• Generous PTO, parental leave, and an annual volunteer day.
• Daily office lunches and regular team events.
• Professional development budget to support your growth.
• Opportunity to work in Productboard’s San Francisco office and collaborate with global teams, including travel to Prague.

This is a hybrid role with 2-3 days/week in the office: Mon, Tue, Thu.

About Productboard

Productboard is a customer-centric product management platform used by over 5,500 companies, including Zoom, One Medical, Cartier, Microsoft, and Korn Ferry. Backed by investors like Sequoia Capital and Index Ventures, Productboard is valued at $1.7B following its $125M Series D funding.

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Looking forward to hearing from you!